Frequently Asked Questions
How will gkash send my money?
Your settlement will be credited to your registered bank account.
How do I change my bank account?
Authorized person please send email to firstname.lastname@example.org
How long does it take for settlement and when can I get the settlement report?
It will take T+2 working days for settlement and the settlement report will be sent daily through email every 01.00am.
I didn’t receive the settlement report yet, where do I check for the settlement report?
You can check and download manually settlement report in merchant portal
Refer page 8
How can I check my transaction daily, weekly or monthly?
Merchant can login and check transaction through merchant portal – https://e.gkash.my/
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