1) What is ME51 terminal?

Gkash MPOS ( ME51) is an all-in-one mobile payment terminal. It supports card schemes (contact & contactless) and e-wallets (QR scan & display)

2) What are the e-wallets in mpos me51?

Touch n’ Go eWallet, Boost eWallet, GrabPay, Maybank QRPay, WeChat Pay, Gkash eWallet, AliPay & Razer Pay.

3) What are the card schemes in mpos me51?

MasterCard, Visa and UnionPay

4) What communication is supported by mpos me51?

1. Wifi (2.4ghz only)
2. Wifi (2.4ghz only) and Sim (3g only)

*for wifi & sim type, additional rm50 device fees

5) Can I connect me51 with my Pos system?

Can, your POS system provider need to do integration to the mpos me51.

Need special cable provided by Gkash (extra RM50)

1. DNS error – check your WIFI connection

• Reconnect to your wifi connection
• Relogin to your account
• If your router got firewall, make sure wifi router ALLOW our terminal to connect with wifi

2. Services Return Err:400 Expired authentication token

This error will come out when no activity or transaction at all within 7days

What need to do is do manual login step

Step 1: Enter to ME51 setting

Step 2: Choose NO 7 : User Login

Step 3: select NO 2 : Manual login

Step 4: Enter email and password, done

3.  Basic troubleshooting/reset

Step 1: Enter to ME51 setting

Step 2: Select NO 6 : System

Step 3: Selet NO 3: Initilize, Done